About Us
Jakarta Smart city in Years
Jakarta Smart City serves as a catalyst in creating a 4.0 smart city ecosystem in Jakarta. We are an innovation lab as well as a platform for synergy between citizens and the Provincial Government of Jakarta.
From The Director
As Jakarta approaches its 500th anniversary, the city continues to evolve and transform. From its roots as a modest port to becoming a thriving metropolis, Jakarta has navigated a wide range of challenges while seizing new opportunities. Today, we move forward together to shape a more inclusive smart city, ready to compete on the global stage.
Koharudin
Introducing,
Jakarta’s Super Apps!
> 60 government services
have been integrated
12 thousand reports
received via JAKI every day
Almost 5 million Jakartans
have already downloaded JAKI
Gold Medal ASEAN ICT Awards (AICTA) 2021
Public Sector Category
Top 45 Public Service Innovations 2022
Public Service Innovations Competition among the Ministry/Agency, Local Government, State-Owned Enterprises, and Regional-Owned Enterprises
Champion in World Summit of Information Society (WSIS) Prizes 2023
JakLapor: Privacy-Preserving Online Public Complaint Application in the Category Building Confidence and Security in the use of ICT
#JAKIMakesItEasier
Get JAKI now!
Integrated Citizen Complaint System
Citizen Relation Management integrates the official complaint channel of Jakarta, so citizen's complaint can be followed up quickly and accurately.
96.4%
report completion monthly
12 thousand
reports are received through CRM per month
Jakarta COVID-19 Information and Data Center
Get the latest update on Covid-19 in Jakarta. Here is your integrated, actual, and transparent information from Jakarta.
Daily data update by the Department of Health Jakarta
Data is processed by a dedicated, professional team
In partnership with the Department of Health of Jakarta and the Ministry of Health
Visited by more than 60 million visitors.
Our partnership make it possible
JAKI
Indonesia Entrepreneur TIK
Achievement:
Gold Medal Kompetisi Nasional Program Indonesia Entrepreneur TIK atau IdenTIK, Kominfo Bidang E-Gov Tahun 2020
Level:
National
JAKI
ASEAN ICT Awards
Achievement:
Gold Medal Kategori Public Sector AICTA 2021
Level:
International
JAKI
Humas Enterpreneur Awards
Achievement:
Gold Kategori Pemerintah Daerah Provinsi dengan judul Kampanye Humas, Humas Enterpreneur Awards 2021
Level:
National
JAKI
IDC Awards
Achievement:
Best Future of Digital Innovation
Level:
International
Jaklapor Privacy by Default
Indonesia Entrepreneur TIK 2021
Achievement:
Runner Up Identik 2021 Bidang Public Sector
Level:
National
Jakwifi
WSIS Prizes
Achievement:
Nominate Category Information Communication Infrastructure World Summit of Information Society 2021
Level:
International
JAKI
WSIS Prizes 2021
Achievement:
Runner Up WSIS Prizes 2021 Bidang E-Government
Level:
International
JAKI
Digital Innovation Awards 2022
Achievement:
Digital Innovation for Disaster Risk Reduction
Level:
National
JAKI
IDC Scapa
Achievement:
Best 5th in the Category of Pandemic Management of IDC Scapa
Level:
International
Flood Control System
IDC Scapa
Achievement:
The winner of category Public Safety – Next generation Emergency Services IDC Scapa
Level:
International
Flood Control System
IEEE Smart Cities Contest 2022
Achievement:
Jury Awards
Level:
International
JAKI Pemprov DKI Jakarta
KIPP SINOVIK 2022
Achievement:
Top 45 Inovasi Pelayanan Publik Kompetisi Inovasi Pelayanan Publik di Lingkungan Kementerian/Lembaga, Pemerintah Daerah, BUMN, dan BUMD Tahun 2022
Level:
National
JAKI
Lomba Inovasi Aplikasi Daerah Regsosek
Achievement:
Juara 3 Inovasi Aplikasi Daerah Regsosek
Level:
National
Flood Control System
WSIS Prizes 2022
Achievement:
Champion in EScience Category WSIS Prizes 2022
Level:
International
Master Data Management for Citizen 360 Profiling
WSIS Prizes 2023
Achievement:
Nominate Category EScience World Summit of Information Society 2023
Level:
International
Data Science Trainee Building Citizen Data Savvy and Data Scientist
WSIS Prizes 2023
Achievement:
Nominate Category EScience World Summit of Information Society 2023
Level:
International
Jakarta Smart City Living Lab Social Media Innovation Smart City
WSIS Prizes 2023
Achievement:
Nominate Category Media Nominate Category EScience World Summit of Information Society 2023
Level:
International
Smart Change Collaboration for Sustainable Urban Development
WSIS Prizes 2023
Achievement:
Nominate Category International and Regional Cooperation World Summit of Information Society 2023
Level:
International
JAKI
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Jaklapor
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Data Science Trainee
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Jaklapor Privacy Preserving Online Public Complaint Application
WSIS Prizes 2023
Achievement:
Champion Category Building Confidence and Security in the use of ICT World Summit of Information Society 2023
Level:
International
Jakarta Smart City
TOP Digital Awards
Achievement:
Achievement: Winner of Top Digital Implementation 5 Stars 3x
Level:
National
Jakarta Smart City
TOP Digital Awards
Achievement:
Achievement: TOP Digital Implementation 5 Stars Golden Trophy Award
Level:
National
Acting Governor
TOP Digital Awards
Achievement:
Achievement: TOP Leader on Digital Implementation
Level:
National
Acting Head of the Department of Communication and Informatics
TOP Digital Awards
Achievement:
Achievement: TOP CIO on Digital Implementation
Level:
National
Acting Head of the Jakarta Smart City Management Unit
TOP Digital Awards
Achievement:
Achievement: TOP IT Manager on Digital Implementation
Level:
National
1 of 27
JAKI
Indonesia Entrepreneur TIK
Achievement:
Gold Medal Kompetisi Nasional Program Indonesia Entrepreneur TIK atau IdenTIK, Kominfo Bidang E-Gov Tahun 2020
Level:
National
JAKI
ASEAN ICT Awards
Achievement:
Gold Medal Kategori Public Sector AICTA 2021
Level:
International
JAKI
Humas Enterpreneur Awards
Achievement:
Gold Kategori Pemerintah Daerah Provinsi dengan judul Kampanye Humas, Humas Enterpreneur Awards 2021
Level:
National
JAKI
IDC Awards
Achievement:
Best Future of Digital Innovation
Level:
International
Jaklapor Privacy by Default
Indonesia Entrepreneur TIK 2021
Achievement:
Runner Up Identik 2021 Bidang Public Sector
Level:
National
Jakwifi
WSIS Prizes
Achievement:
Nominate Category Information Communication Infrastructure World Summit of Information Society 2021
Level:
International
JAKI
WSIS Prizes 2021
Achievement:
Runner Up WSIS Prizes 2021 Bidang E-Government
Level:
International
JAKI
Digital Innovation Awards 2022
Achievement:
Digital Innovation for Disaster Risk Reduction
Level:
National
JAKI
IDC Scapa
Achievement:
Best 5th in the Category of Pandemic Management of IDC Scapa
Level:
International
Flood Control System
IDC Scapa
Achievement:
The winner of category Public Safety – Next generation Emergency Services IDC Scapa
Level:
International
Flood Control System
IEEE Smart Cities Contest 2022
Achievement:
Jury Awards
Level:
International
JAKI Pemprov DKI Jakarta
KIPP SINOVIK 2022
Achievement:
Top 45 Inovasi Pelayanan Publik Kompetisi Inovasi Pelayanan Publik di Lingkungan Kementerian/Lembaga, Pemerintah Daerah, BUMN, dan BUMD Tahun 2022
Level:
National
JAKI
Lomba Inovasi Aplikasi Daerah Regsosek
Achievement:
Juara 3 Inovasi Aplikasi Daerah Regsosek
Level:
National
Flood Control System
WSIS Prizes 2022
Achievement:
Champion in EScience Category WSIS Prizes 2022
Level:
International
Master Data Management for Citizen 360 Profiling
WSIS Prizes 2023
Achievement:
Nominate Category EScience World Summit of Information Society 2023
Level:
International
Data Science Trainee Building Citizen Data Savvy and Data Scientist
WSIS Prizes 2023
Achievement:
Nominate Category EScience World Summit of Information Society 2023
Level:
International
Jakarta Smart City Living Lab Social Media Innovation Smart City
WSIS Prizes 2023
Achievement:
Nominate Category Media Nominate Category EScience World Summit of Information Society 2023
Level:
International
Smart Change Collaboration for Sustainable Urban Development
WSIS Prizes 2023
Achievement:
Nominate Category International and Regional Cooperation World Summit of Information Society 2023
Level:
International
JAKI
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Jaklapor
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Data Science Trainee
7th Annual Indonesia OpenGov Leadership Forum
Achievement:
Recognition of Excellence award
Level:
National
Jaklapor Privacy Preserving Online Public Complaint Application
WSIS Prizes 2023
Achievement:
Champion Category Building Confidence and Security in the use of ICT World Summit of Information Society 2023
Level:
International
Jakarta Smart City
TOP Digital Awards
Achievement:
Achievement: Winner of Top Digital Implementation 5 Stars 3x
Level:
National
Jakarta Smart City
TOP Digital Awards
Achievement:
Achievement: TOP Digital Implementation 5 Stars Golden Trophy Award
Level:
National
Acting Governor
TOP Digital Awards
Achievement:
Achievement: TOP Leader on Digital Implementation
Level:
National
Acting Head of the Department of Communication and Informatics
TOP Digital Awards
Achievement:
Achievement: TOP CIO on Digital Implementation
Level:
National
Acting Head of the Jakarta Smart City Management Unit
TOP Digital Awards
Achievement:
Achievement: TOP IT Manager on Digital Implementation
Level:
National
1 of 27
