Step In. Discover. Experience.

Experience Jakarta like never before. Explore its rich history, discover its innovations, and step behind the scenes at Balaikota.

Book your visit now!
#NamuBalaiKota - Step In. Discover. Experience.

About

Jakarta City Hall courtyard and fountain

Every day, we citizens of Jakarta enjoy public services and witness the development of our beloved city. But have you ever wondered what happens behind the scenes?

Colonial colonnade of Jakarta City Hall

Through #NamuBalaiKota, you can now visit City Hall and get a firsthand look at the heart of the Jakarta Provincial Government. From learning about the city's history and seeing public services up close, to exploring corners of City Hall you have never seen before. All wrapped up in a fun and interactive experience just for you!

Grand hall and marble staircase of Jakarta City Hall

Tour Balaikota:Pendopo Balai Kota – Balai Agung – Jakarta Smart City

Come visit a historical witness to more than a century of the capital's governance.

Here, you can explore the Heritage Gallery, the Jakarta Timeline, and the Governor's Gallery. You can also experience what it is like to sit at a replica of the governor's desk through the Governor's Desk Experience.

Explore Every Experience

Step inside and witness over a century of the capital city's administrative journey. Here, you can explore the Heritage Gallery, the Jakarta Timeline, and the Governor's Gallery, as well as experience sitting at a replica of the governor's desk through the Governor's Desk Experience.

Batik and plant installation at the Pendopo
Batik and plant installation at the Pendopo

Pendopo Balai Kota

How to Reserve#NamuBalaiKota

  • Visit the Website

    Visit the website and select the Namu Balai Kota page.

    The Jakarta Smart City website on a phone
  • Fill Out the Reservation Form

    Select your visit schedule and complete the required details.

    The #NamuBalaiKota reservation form
  • Wait for Confirmation

    Check your email to receive your confirmation and visit details.

    A reservation confirmation email on a phone
  • Arrive & Explore

    Arrive at your scheduled check-in time.

    Facade of Jakarta City Hall
  • Step Inside. Discover. Experience.

    Batik fabric installation inside Jakarta City Hall
The Jakarta Smart City website on a phone

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Plan Your Visit#NamuBalaiKota

  • Registration

    Make sure you have filled out the reservation form on the website.

  • Arrive & Check-In

    Arrive at your scheduled time and present your reservation proof to the #NamuBalaiKota staff.

  • Explore City Hall

    Enjoy a variety of interactive experiences at #NamuBalaiKota, ranging from the Heritage Gallery and smart city exhibits to the audiovisual presentation in Ruang Pola.

  • Time to Relax

    City Hall is a public space. After exploring, you can unwind in various corners of the building and enjoy the available amenities and vendors.

  • Visit Complete

    Take home great stories and memories. Schedule your next visit with friends and family!

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#NamuBalaiKotaTour Sessions

  • Grand hall and marble staircase of Jakarta City Hall

    Tour Balai Kota

    A tour focusing on the history and current reality of Jakarta.

    Route:

    Pendopo – Balai Agung – Jakarta Smart City

    Available on: Saturdays

    Session 1:
    08.30–09.30WIB
    Session 2:
    10.30–11.30WIB
    Session 3:
    13.00–14.00WIB
    Session 4:
    14.30–15.30WIB

    Duration: 60 minutes

    Capacity: 20 person/session

  • Ruang Pola hall at Jakarta City Hall

    Nonton Pilem

    Watch films by local filmmakers and videos on the performance of the Governor & Vice Governor of Jakarta.

    Route:

    Ruang Pola

    Available on: Saturdays

    Session 1:
    10.30–11.15WIB
    Session 2:
    13.00–13.45WIB

    Duration: 45 minutes

    Capacity: 100 person/session

  • Studio Berita Jakarta news studio at City Hall

    Reporter Cilik

    A special program for children, offering an exciting experience as a journalist reporting at City Hall.

    Route:

    Studio Berita Jakarta

    Available on: Saturdays

    Session 1:
    08.30–09.30WIB
    Session 2:
    09.30–10.30WIB

    Duration: 60 minutes

    Capacity: 10 person/session

  • Mobile public service units and booths at Jakarta City Hall

    Public Services

    An integrated public service center facilitating easy access to various services in one place, ranging from Digital ID (IKD), driver's license (SIM), vehicle tax (PKB), business licensing, and other public services.

    Route:

    Mini Public Service Mall

    Available on: Saturdays

    Time: 08:30–12:00 WIB


    Quota varies by public service.

  • Jakarta Entrepreneur booths and community activities at MH Thamrin City Hall

    Community Playground

    Welcoming diverse communities to join fun activities, connect, and collaborate together

    Route:

    MH Thamrin

    Available on: Saturdays

    Time: 08:30–16:00 WIB


    No duration and capacity limit

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#NamuBalaiKotaLocation & Access

Access map to Jakarta City Hall from the Balai Kota Transjakarta stop, Gondangdia KRL station, and Bundaran HI MRT station
  • Namu Balai Kota

    Gedung Balai Kota DKI Jakarta, Jl. Medan Merdeka Selatan, No. 8–9, Gambir, Jakarta Pusat

  • By Transjakarta

    Get off at the Balai Kota bus stop, located right within the City Hall complex. Routes serving this stop include Corridors 2, 2A, 5C, 6A, 6B, and 7F.

  • By KRL

    Get off at Gondangdia Station, then continue on foot or take Transjakarta to the City Hall complex.

  • By MRT

    Get off at Bundaran HI Station, then take Transjakarta to the City Hall complex.

Access map to Jakarta City Hall from the Balai Kota Transjakarta stop, Gondangdia KRL station, and Bundaran HI MRT station
  • Namu Balai Kota

    Gedung Balai Kota DKI Jakarta, Jl. Medan Merdeka Selatan, No. 8–9, Gambir, Jakarta Pusat

  • By Transjakarta

    Get off at the Balai Kota bus stop, located right within the City Hall complex. Routes serving this stop include Corridors 2, 2A, 5C, 6A, 6B, and 7F.

  • By KRL

    Get off at Gondangdia Station, then continue on foot or take Transjakarta to the City Hall complex.

  • By MRT

    Get off at Bundaran HI Station, then take Transjakarta to the City Hall complex.

Frequently AskedQuestion (FAQ)

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