4. Insert your phone number. Then click “Tetapkan Nomor Handphone”

5. Check the phone number you just entered

6. Push and hold “Darurat” button for 3 seconds 

7. Your request for an emergency ambulance is sent

After the request is sent, the emergency team from the Jakarta Health Agency will contact and confirm your report. If the report is confirmed, the ambulance will be immediately deployed to your location. The emergency team will also send proof of the ambulance’s departure through JAKI. 

Criteria for Patients 

It should be noted that the JakAmbulans service can only be used to request emergency assistance for pre-hospitalized emergency patients with certain criteria. The criteria are as follows.

1. Victims of traffic accident
2. Victims of natural disasters’
3. Victims of criminal cases
4. Victims of fire, or other emergency incidents. 

Types of Services 

Regardless whether you request the ambulance through JAKI or not, the ambulance serviceprovided by the Jakarta Health Agency includes:

1. Emergency Medical Evacuation: 24 Hours Service from and to the city;
2. Call from home/accident site to hospitals;
3. Evacuation from home to hospitals or between hospitals;
4. Referrals between hospitals; 
5. Free service for patients with Jakarta ID Card and Family Register, victims of accidents, demonstrations, fire, riots, and other major events.

In the midst of a pandemic, ambulance services are needed if one of your closed ones experiences an emergency condition. Hopefully, JakAmbulans can make it easier for you to request an ambulance service. Please do not misuse the JakAmbulance feature and use it for requesting assistance regarding emergency conditions only. You can use the JakAmbulans feature by downloading JAKI on Google Play Storeor Apple App Store.