Since the relaunch of the JAKI app a little while ago, many of us have started trying out its new features. Smartcitizens even had the chance to hear the updates directly from the Jakarta Provincial Government during the “Jakarta Kini Lebih Dekat” event. But some may still be wondering, “What exactly has changed or been added in the new JAKI?”

This article will walk you through all the latest features and key improvements in JAKI. From healthcare and emergency services to transportation and support for residents of the Kepulauan Seribu, each feature is designed to be more accessible and useful for your daily needs as a Jakarta resident. Let’s take a closer look at what’s new and what you can start using today!

The new JAKI: more services and improved

Healthcare Appointment

One of JAKI’s key updates is in healthcare. With the Healthcare Appointment feature, you can now book medical appointments online at any health facility managed by the Jakarta Provincial Government. No more long lines at the clinic. For BPJS (Badan Penyelenggara Jaminan Sosial Kesehatan) users, there is a dedicated launcher that links directly to the JKN Mobile app, making access to healthcare services even more efficient with JAKI.
 

Healthcare Appointment (Antrean Faskes) on JAKI

 

Rate a Citizen Report

JAKI’s Citizen Report feature has also been upgraded. Now, users can provide feedback and ratings on how their reports are handled. This improvement is meant to help Jakarta’s public complaint system grow and become more accountable over time.
 

Rate a Citizen Report (Laporan Warga) ON JAKI

Free Ambulance Service and Emergency Call 112

In the emergency services section, JAKI now features two crucial services: free Ambulance and the 112 Emergency Call, provided by Dinas Kesehatan Provinsi DKI Jakarta (Jakarta Health Department). Both can be accessed right from JAKI’s main page, making it easier for users to request medical help. The 112 emergency button connects directly to BPBD (Badan Penanggulangan Bencana Daerah) (Jakarta disaster management agency) and is available every day, free of charge. Please use these features wisely!

Free Ambulance Service and Emergency Call 112 on JAKI

 

Funeral Boat and Shelter Home

Good news for residents of Kepulauan Seribu: JAKI now offers a free inter-island Funeral Boat service for families experiencing bereavement. There is also a Shelter Home feature for out-of-town families accompanying patients hospitalized in Jakarta, complete with assistance for hospital administrative procedures.

Funeral Boat and Shelter Home (Kapal Jenazah dan Rumah Singgah) on JAKI

Early Warning Notifications

As part of preventive efforts, JAKI now sends out real-time Early Warning notifications for floods and extreme weather. These alerts are directly integrated with data from BPBD, helping residents stay alert and prepared for potential disasters.
 

Early Warning (Peringatan Dini) notifications on JAKI

Check the Availability of Hospital Beds 

Still in the realm of health emergencies, JAKI now also provides real-time information on Check the availability of hospital beds. During critical moments, this data can help families make faster, more informed decisions when seeking urgent care.

Check the availability of hospital beds (Cek Ketersediaan Kamar Rumah Sakit) on JAKI

JakCARE

To meet the growing need for mental health support, JAKI now includes JakCARE (Jakarta Counseling and Assistance for Resilience and Empowerment). This feature allows users to access free consultations with licensed clinical psychologists, right from their phone, whenever they need someone to talk to.

JakCARE on JAKI

Area Parkir (Parking Locator)

For those who often drive around the city, the Area Parkir (parking locator) feature helps you find the nearest available parking spots across Jakarta. No more going back and forth on the block because you can see it all in one screen! Just enable location on your device, open the Maps feature, and select Area Parkir.

Looking for parking lots on JAKI

Coordination Button for Citizen Report

Though it works behind the scenes, one powerful addition is Tombol Koordinasi (coordination button) on the CRM Monitoring Dashboard. With this tool, city leaders like the governor and deputy governor can directly assign tasks to relevant agencies based on citizen reports. This shortens the command chain and speeds up government responses.

Coordination button for the governor and deputy governor to complete reports from people in Jakarta

Now more than ever, JAKI is not just more complete. It is more in tune with what Jakarta’s residents need in daily life. Each feature is designed to help make city living easier, safer, and more comfortable.

If you have not tried the new features yet, now is a great time to start. The app continues to grow through your participation. It is free to download on the  Play Storeand App Store. Got friends or family who do not know about it yet? Share the word! Also, remember to follow @jsclab  to stay up to date on everything happening in Jakarta.