In the middle of the rainy season, Jakarta is again facing the threat of flooding like in previous years. Various efforts have been made by the Jakarta Provincial Government to prevent and overcome flooding, such as mud clearing, river normalization, improvement of waterways, and ‘blue troops’ or workers from the Water Resources Department who are on standby when it starts to rain. Well, Smartcitizen, did you know that it turns out that residents also play a role in handling floods in Jakarta? In fact, Jakarta residents can not only prevent flooding by disposing of garbage in its place and making biopores as a place for water absorption around the house, but also by reporting it.

There are 14 complaint channels that can be used by residents of Jakarta to report floods, namely Jakarta Kini (JAKI), QLUE, the Balai Warga website (jakarta.go.id), Facebook (Pemprov DKI Jakarta), Twitter (@DKIJakarta), report 1708, email (dki@jakarta.go.id), SMS (08111272206), Jakarta Provincial Inspectorate Office, District, Sub-District, City Hall Hall, Mayor's Office, and the Governor's personal social media accounts. Every report from residents will be included in the Cepat Respon Masyarakat (CRM) system managed by the Jakarta Provincial Government.

Flood Report Data

Smarcitizen, thanks to your report that entered CRM under the category of Floods and Flood Management from January 1 to February 9 2021, we can see data and figures from the flood reports in Jakarta.

99.77% Flood Report Completed

Out of the 436 flood reports that submitted through CRM reporting channels, 99.77% were successfully completed. Twitter was the most popular social media channel chosen by the citizens to report flooding in their areas with 197 reports, followed by 123 reports from Qlue, and 111 reports from JAKI. In a smaller amount, Governor’s Twitter received 3 reports and each one report for Facebook and email.

Flood Report Trends 

From the graph above, it can be seen that reports related to flooding that enter CRM fluctuate with the highest number of reports being on January 29 and the lowest with a total of 2 reports was on January 1, 2020. Every Regional Apparatus Organization (OPD) in urban villages throughout Jakarta is doing their best to complete the report quickly and well. To appreciate their hard work, here are 5 urban villages with the fastest average report completion time:

1. Cipulir (12 minutes)
2. Kayu Manis (39 minutes)
3. Pela Mampang (39 minutes)
4. Utan Kayu Selatan (42 minutes)
5. Cideng (43 minutes)

Let’s Take Care of Jakarta Together

Smartcitizen, you can help to protect Jakarta from the flood by reporting inundation and flooding around you through JAKI, the super-app developed by the Jakarta Provincial Government. Click the report button on JAKI, take a photo of inundation or floods, then select a Flood category, and describe the detailed location, and send it. Your report will make it easier for officers to deal with inundation and floods effectively and efficiently.

If you want to get information related to floods in Jakarta, news, early warnings, and other data visualizations, you can visit pantaubanjir.jakarta.go.id. To make it easier, you can also monitor water pumps, floodgates, and flood reports from residents in the JakPantau feature on JAKI. Download JAKI on Google Play Storeor Apple App Storeand let's monitor floods and protect Jakarta!