The Jakarta Provincial Government held another social assistance program to help people affected by Covid-19 through the Social Cash Transfer program. The entire regulation related to the implementation of this Social Cash Transfer program Phase 5 and 6 are listed in the Governor’s Decree No. 898 of 2021. This program is expected to help alleviate basic needs during the Covid-19 pandemic. Here is some important information about Social Cash Transfer that you need to know. 

What is Social Cash Transfer?

Social Cash Transfer (BST) is a social assistance provided to the citizens affected by the Covid-19 pandemic to meet their basic needs.

Jakarta Social Cash Transfer is certainly different from the Central Government Social Cash Transfer. The Central Government Social Cash Transfer is distributed by the Ministry of Social Affairs through PT Pos Indonesia (Persero). Meanwhile, Jakarta Social Cash Transfer is a social assistance sourced from the DKI Jakarta Regional Budget and channeled to the Bank DKI accounts of the recipients.

Who Are The Recipients of Social Cash Transfer? 

The total recipients of Phase 5 and 6 Cash Social Assistance are 1,007,379 families. Families who receive Social Cash Transfer are proposed and recommended by the DKI Jakarta Social Services, so that the assistance can target the right people.

As an additional information, the recipients of Social Cash Transfer Phase 1 Replacement are entitled to the assistance funds in Phase 5 and 6. Thus, the social assistance they get is obtained from Phase 2 to Phase 6 only. 

What Underlies The Change in The Numbers of Recipients? 

There was a change in the number of recipients, from 1,039,066 families in Phase 4 of Social Cash Transfer to 1,007,379 families for Phase 5 and 6. The changes were caused by distribution failure during the first four phases, with additional data adjustment for 99,763 families stored by the Ministry of Social Affairs.

The failure of distribution up to Phase 4 occured because of several conditions, namely:

1. The recipient not responding to the first, second, third, and fourth invitation, with the latter is given for recipient who encounter troubled distribution on 24-25 May, 2021;
2. Duplicate Identity Number;
3. Move out from DKI Jakarta;
4. The head of the family died without a designated heir.

As already mentioned, in the Social Cash Transfer Phase 5 and 6, there are 31,687 families that were taken out because of distribution failure. Up till now, the Department of Social Affairs also continues to make adjustments to 99,763 families because there are indications of duplication with the data on Social Cash Transfer held by the Ministry of Social Affairs of Indonesia.

How Much Social Cash Transfer Funds Are Provided? 

Social Cash Transfer funds Phase 5 and 6 (May and June 2021) are given to the recipients on 19 July 2021 in the amount of IDR 300 thousands per month. So that the total assistance funds given for 2 months is Rp600 thousands per family head. Assistance is provided in the form of cash that can be withdrawn via ATM.  On July 19, 2021, the top-up was done to 907.616 families.

Distribution and Disbursement Mechanisms of BST

For those of you who are registered as Social Cash Transferrecipients from the Jakarta Provincial Government, later you will receive a distribution invitation regarding the schedule and location of Social Cash Transferdistribution. If you are visiting the distribution location, you need to bring the distribution invitation, KTP and KK, both original and its copies.

You can withdraw Social Cash Transferfunds in cash via ATM and can be spent anywhere according to the Social Cash Transferallotment. The Social Cash Transferfunds in your account will not be subject to administrative fees and can be fully withdrawn without a minimum balance. So, after the Social Cash Transferprogram is over, it's better not to close your account and make it a savings account.

No need to worry if you don’t withdraw the Social Cash Transfer funds on the day of disbursement. The funds will remain in your account. The withdrawal of assistance funds don’t have to be carried out on the day of disbursement and can be done on the following days to avoid queuing at ATM locations. 

Problems When Withdrawing the Funds

If you lose your ATM card when you want to withdraw the funds, you can block the card first by contacting the Call Centre of Bank DKI on (021) 1500351. Then, you can go to the nearest police station to create Certificate of Loss. After that, you can request the new Jakarta Social Cash Transfer Savings Book and ATM Card by going to the nearest Bank DKI service office.

If you forget your ATM pin or it gets blocked, you can come to the nearest Bank DKI service office to reset your pin.

Check If You’re One of The BST Recipients

After knowing about Jakarta Social Cash Transfer, it's time to find out whether you are one of the recipients or not. All of the names of Social Cash Transfer Phase 5 and 6 are included in the Governor’s Decree No. 898 of 2021. In addition, you can also check it via the corona.jakarta.go.idsite by entering your KK number in the Search column. Besides that, you can also check it through the JAKIapplication. The steps are easy.

First, download the JAKI application via Google Play Storeor App Store.

Then open the JAKI application.

Then select the Informasi Bansos menu.

Enter your KK number to see if you are a Social Cash Transferrecipient or not.

How to File a Complaint Regarding Social Cash Transfer

If you have a complaint or question regarding Social Cash Transfer, you can contact the Jakarta Provincial Social Service call center via phone number: (021) 426 5115 or (021) 2268 4824 or call phone number 0821-1142-0717 (WhatsApp chat only) during weekdays (Monday till Friday) from 8 AM to 5 PM. You can also report Social Cash Transfer problems such as illegal fees through the Jakarta Provincial Government CRM channel, social media of @DKIJakarta, or through the JakLapor feature in the JAKI application by selecting the report category "Bantuan Sosial" (Social Assistance). 

[JAKI’s New Hide Report Feature Helps You Report Safely]

The Social Cash Transfer is one of the hopes for people affected by Covid-19 to get through the pandemic that has not ended. For that, you can help support this program by monitoring the Social Cash Transferprogram that is right on target and effective.