13 Feb 2025

How to Easily Apply for a Moving Certificate Online

by:Amira Sofa

Editor:Aditya Gagat Hanggara

13 Feb 2025

Applying for a moving certificate is now more practical than ever! No more trips to the local urban village office or the Population and Civil Registration Office (Disdukcapil). For Jakarta residents, everything is just a few taps away with Alpukat Betawi—a digital service streamlining the application process. With Alpukat Betawi, you can request your moving certificate in just a few simple steps through the JAKI app or its official website.

Are you planning to move? Follow these easy steps below to make the process seamless!

What Is a Moving Certificate and Why Is It Important?

A moving certificate is an official document issued by the Population and Civil Registration Office (Disdukcapil) as proof that a person has changed their residence to a different administrative area. This certificate is essential for updating your population data, including your ID card (KTP) and Family Card (KK), as well as for other administrative purposes such as school enrollment or access to healthcare services.

Requirements for Applying for a Moving Certificate Online

Before applying for a moving certificate online, make sure you have prepared the following documents:

  • ID card (KTP) of the applicant and any family members who are moving together;
  • Latest Family Card (KK);
  • Moving certificate from the neighborhood/community unit (RT/RW) (if required).

How to Apply for a Moving Certificate Online via Alpukat Betawi

Applying for a moving certificate is now faster and more convenient with Alpukat Betawi. Follow these steps:

Access the Alpukat Betawi Service

To apply for a moving certificate online, you can choose one of the following methods:

  • Via the JAKI App: Download and open the JAKIapp from the Google Play Storeor Apple App Store. Through the JAKI app, you will also find other integrated digital public services, allowing you to access various needs in just one application.
Interface of Alpukat Betawi Feature in JAKI App


Alpukat Betawi feature in the JAKI App

Log in or Register an Account

  • Click Login on the homepage;
  • If you already have an account, select Login;
  • If not, click Register and fill in the required information to create a new account.

Submit a Moving Certificate Request

  • Select the Moving Request menu, then click Add Request;
  • Fill in the Applicant’s Data, then click Next;
  • If any family members are moving with you, add them under Family Member Data, then click Next.

Upload Required Documents

  • Check off the required documents, then click Save;
  • Upload scanned copies or clear photos of your ID card (KTP) and Family Card (KK). Then, click Next.

Choose Service Schedule and Location

  • Select the Service Point (available service location);
  • Choose a suitable date, then click Submit Schedule Request.

Confirm and Monitor Your Application Status

  • Ensure the selected schedule is correct, then click Yes to confirm;
  • You can view and download your application form at the bottom of the page;
  • Monitor the status of your request in the Moving Request menu. Once approved, visit the selected service point to complete the process.

The online moving certificate application process usually takes a few business days, depending on data verification by Disdukcapil. To speed up the process, ensure that the uploaded documents are clear and meet the requirements.https://www.youtube.com/watch?v=1gR-AwYaYvo

Applying for a Moving Certificate Has Never Been Easier

Applying for a moving certificate is now simpler with the Alpukat Betawi service. By following the steps above, Smartcitizens can save time without queueing at the local urban village office. So, if you’re planning to move, apply for your moving certificate online right away! For access to other online public services, download JAKI via the Google Play Storeatau Apple App Store.

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