Ever fed up with foul-smelling fumes? When there is an open burning of waste nearby, it can get really infuriating, especially if there are children or elderly people at home who are sensitive to air quality. On the bright side, there is a way to deal with it. You can easily report an open burning of waste happening in Jakarta using JAKI, one of the official complaint channels. Eager to find out how? Check it out below!

 

 

Steps to Report on an Open Burning of Waste

There's no doubt that smoke from burning waste can be disruptive and unpleasant. You can quickly address this issue instead of continuously being bothered by it. First, download JAKIif it is not already on your device. It's free! After that, follow these steps:

1. Select the Citizen Report feature on the Home page.

2. Once the feature is open, click on the megaphone icon at the bottom corner of the screen.

3. You can choose Report Photo or Report Video.

• For Report Photo, make sure to enable your device's location so you can create a report. The sent photo can be taken directly within JAKI or from your device's gallery, taken from the last two hours and provided with the location data. You can also add specific location characteristics like the building name, landmark, or the surrounding conditions in the Set Report Location settings.
• For Report Video, the report will be forwarded to your email. This feature cannot detect the location directly, so remember to write down the complete address.

4. Provide a detailed description of the report. You can start a sentence like, "Needs urgent action because..."

5. Choose the report category. Examples of categories you can select for the issue of improper waste burning are:

• Disturbance of Peace and Order (Gangguan Ketenteraman dan Ketertiban)
• Environmental Pollution (Pencemaran Lingkungan)
• Garbage (Sampah)

6. Finally, you can review the entire report.

7. Finish! You can then select the Send button.

 

The Jakarta Provincial Government uses the CRM (Cepat Respon Masyarakat) system to efficiently handle citizen reports. CRM provides 13 official integrated complaint channels, so you can use not only JAKI but also 12 other channels. Here is a list of the channels you can use to report issues in Jakarta:

1. JAKI

2. Twitter @DKIJakarta

3. Facebook Pemprov DKI Jakarta

4. E-mail dki@jakarta.go.id 

5. Governor's or Vice Governor's Personal Social Media  

6. SMS/WhatsApp 08111272206

7. City Hall

8. Inspectorate Office

9. Mayor's Office

10. District Office

11. Sub-district Office

12. Mass Media Public Aspirations 

13.

LAPOR! 1708
 

Be Bold to Report!

Burning wasteillegally affects the decrease in air quality due to the emissions it produces. These emissions include various compounds such as N₂O, NO_x, NH₃, and organic carbon which can pollute the air and threaten public health. Apart from that, CO₂is the main gas from burning waste, the result of which is higher than other gas emissions. That is why, for better air quality, it's advisable to reduce garbage burning activities.

This issue has been regulated in Article 126, paragraph e, of Regional Regulation Number 3 of 2013 regarding Waste Management by the Jakarta Provincial Government. This regulation states that it is prohibited for anyone to burn garbage that pollutes the environment. If you violate, you will be charged Rp500.000. This penalty is regulated in the same way as violations regarding waste management, regulated in Article 130. So, never hesitate to report! If you want to better understand how to report on all problems and violations in Jakarta, please follow the social media accounts @cepatresponjkt, @jakisuperapp, and @jsclab.

 

Also read: 

• How to Report a Problem in Jakarta
• Get to Know CRM
• How to Report Using Social Media, a Part of CRM